About AFAC

AFAC is the national council for fire, land management and emergency service authorities in Australia and New Zealand, representing 34 member organisations, comprising permanent, part-time personnel and volunteers, totalling 288,000 firefighters and emergency workers. AFAC engages with members through a collaboration model as well as event facilitation, professional development and influencing regulations and standards.

About the position

The Administration Support Officer will provide comprehensive administrative support to AFAC Directorates. This role encompasses executive assistance, project support, administration, and coordination of strategic initiatives. The Officer will also be involved in assisting with the preparation and tracking the AFAC Strategy and business plan, ensuring the alignment of projects with organisational goals.

Key responsibilities

Executive support

• Coordinate and prepare agendas and papers for meetings and collaboration/governance meetings.
• Assist Directors/Managers with preparation and proofing of Board and Council papers.
• Take minutes and ensure accurate record keeping for governance meetings.

Project support

• Provide administrative support for various AFAC projects.
• Maintain project management plans, including budgets, contracts, risk registers, and resourcing documents.
• Research, gather and synthesize information to develop high quality meeting papers and briefing documents.
• Deliver and coordinate key administration tasks to achieve project milestones, outcomes, and timelines.
• Support collaboration/working groups, performing secretariat duties such as agenda preparation and record keeping.

Communication and industry engagement

• Engage with, support, and collaborate with agencies across the AFAC membership.
• Prepare high-quality meeting papers and briefing documents by researching and synthesizing information.
• Attend, present, or represent AFAC at various events as required.

Governance and administration

• Monitor and track reporting frameworks, including KPIs and trend analysis.
• Escalate project issues and recommendations to senior leadership.
• Maintain strong relationships with internal and external stakeholders, ensuring effective communication and collaboration.

Other duties as directed

• Contribute to the development of training materials, particularly for specific response scenarios such as electric vehicle fires.
• Requirement to participate in AFAC’s Duty Officer roster (as part of the National Resource Sharing Centre). This will entail a requirement to be available for afterhours and weekend support based on availability and the Duty Roster. Appropriate overtime compensation mechanisms are available for Duty officer responsibilities.
• Participate in broader AFAC activities as required by the organisation.

Key relationships

• AFAC Executive Director, National Capability
• National Capability Managers
• AFAC and AIDR Directors, Managers, and staff
• Governance boards and committees
• AFAC Collaboration Group and sub-group members
• Member agency staff

Key selection criteria

Essential

• Demonstrated experience in executive support and/or project administration.
• Strong organisational and time management skills.
• High-level written and verbal communication skills.
• Excellent attention to detail.
• Experience in monitoring and tracking reporting frameworks.
• Ability to work autonomously and in a team environment.
• Proficiency in Microsoft Office suite and virtual meeting platforms (e.g. SharePoint, Zoom/MS Teams).

Desirable

• Qualification in a relevant field with appropriate experience.
• Experience developing training materials and technical documentation.
• Project management experience.
• Understanding of the emergency management sector and operational roles.

How to apply

The position description and key selection criteria can be found here. If you think you meet some of the criteria but not all, that’s okay – we would still love to hear from you. Please apply online and provide a detailed cover letter and CV that best demonstrates your motivation and skills relevant to this role. Should you have any questions about the position, please email hr@afac.com.au.

If you would like to request a reasonable adjustment to support your application, this can be done at any stage of the recruitment process, by contacting hr@afac.com.au.

Applications close 25 September 2026 however we will review applications as we receive them so if this position is of interest to you, apply today.